Ryann

I came upon Maximum scuba after speaking with 3 other dive shops for scuba certification and being disappointed by the lack of customer service by all 3, from personnel that did a good job of making me feel as if I was wasting their time to having my reservation for certification class being cancelled TWICE. I spoke with a girl name Callie (*sp) at the Seabrook location who was both, very upbeat and excited about scuba AND very informative/helpful. I made an hour drive to attend the class in Seabrook because of the reception I received from the shop over the phone and was in NO way disappointed when I got to the classroom. Everyone I encountered from our instructor, Neil, the Owner Jeff, Dive Masters both Dustin’s, Steve, Pat etc. was excited about what they were doing and it SHOWED. I will say that for anyone not near Seabrook, there IS a Richmond location (I realized later) that is owned by the same guy and a few of our dive masters were out of that location and had the same spirit and attitude. I have a dive shop literally 1.3 miles away from my house and I choose to go to Maximum Scuba’s Richmond location (23 miles from me) instead because I refuse to give my hard earned money to people that don’t earn it with customer service. Beyond that, The owner JEFF will match any price you can find that beats his price on the same service or product. All he asks is that you provide him with the price either in writing or a web link. If you are reading this and you need scuba gear or ESPECIALLY classes, do YOURSELF a favor and call them so you can see for yourself what I am trying to convey here. These people are great, love what they do, and will prove it to you with their knowledge, service and upbeat positive attitudes. -Ryann